Contact details
- Email: myvibemytrip@gmail.com
- Website: MyVibeMyTrip.com
- Business Address: [Add Business Address Here]
- Phone: [Add Phone Number Here]
What to include in a complaint
- Full name and contact number.
- Booking reference or package name, if available.
- Travel date, destination, and partner agency name, if assigned.
- Clear description of the issue and supporting screenshots or documents.
- Preferred resolution, such as correction, callback, refund review, or escalation.
Resolution process
We will review complaints in good faith and may coordinate with the relevant partner agency, payment gateway, hotel, transport provider, or local operator where required.
Resolution timelines may vary depending on agency response, travel date, destination rules, payment status, and the complexity of the complaint.
Escalation
If a complaint is not resolved through normal support, users may request escalation by writing to myvibemytrip@gmail.com with the subject line: Grievance Escalation.
Legal review note
These policies are provided for website transparency and operational clarity. They should be reviewed and customized by a qualified legal professional before public launch or commercial use.